- Missing-file lists
- Interview reminders
- Approved answer drafts
- Weekly open-item notes
A steadier people desk
HR admin, handled with care.
Keep onboarding files and checklists moving.
Give employee questions a clear owner.
Stop hiring calendars from going quiet.
Choose one desk first
Start where small delays pile up.
An assistant can keep the admin moving. Your HR lead still owns policy, pay, discipline, investigations, and sensitive employee decisions.
HR operations support
Keep the HR inbox, employee records, policy acknowledgements, and manager follow-up from falling behind.
See tasks and checks02Employee support desk
A managed employee support desk for HR questions, benefits reminders, form collection, and status updates.
See tasks and checks03Recruiting admin support
Keep interview scheduling, candidate follow-up, scorecard collection, and hiring pipeline updates on track.
See tasks and checks04HR reporting and QA
Prepare weekly HR reports, check missing paperwork, and hand open questions back to the HR owner.
See tasks and checksThe decision line
Admin help should not become hidden HR risk.
Give the assistant good examples, limited access, and a named person for hard questions. If a message affects pay, policy, health, discipline, or a job decision, it goes to the HR owner.
See the HR operations plan- Pay and benefits changes
- Policy exceptions
- Employee relations issues
- Offers and terminations
A careful start
Three steps before the inbox goes live.
Pick the busy desk
Choose one repeat area such as onboarding files, interview scheduling, or the HR inbox.
Set the red lines
Write down what the assistant may send, what needs review, and what must stay with your HR owner.
Review real work
Check the first batch together, fix the instructions, then add work only when the basics stay clean.
Bring the messy list